Frequently Asked Questions
CouponsHub FAQs
1. What is CouponsHub?
CouponsHub is an online platform that helps you find the best deals, discounts, and cashback offers from your favourite brands. We bring together exclusive coupons and promotions in one place, making it easier for you to save money on every purchase.
2. How does CouponsHub work?
Simply browse our website to find the latest deals and discounts from various retailers. Click on the offer you want, follow the link to the retailer’s website, and shop as usual. If there’s a coupon code, apply it at checkout to enjoy your savings.
3. Can I trust CouponsHub?
Absolutely! At CouponsHub, we’re all about helping you find the best deals, but we don’t sell any products ourselves. Our website simply redirects you to great offers available through a variety of trusted merchants.
We earn a small commission from these referrals and share a portion of that with you as cashback. This allows us to keep CouponsHub free to use, while passing savings directly to you. We’re committed to transparency—no hidden fees or tricks, just straightforward deals and cashback.
Our goal is to help you save smarter with every purchase, and we’re here to answer any questions you might have.
4. How do I use a coupon code on CouponsHub?
To use a coupon code, click on the deal you’re interested in. The code will be displayed, and you can copy it to your clipboard. Then, paste the code at the checkout page on the retailer’s website to redeem your discount.
5. What is cashback, and how does it work?
Cashback is a way to earn money back on your purchases. When you shop through CouponsHub, you can earn a percentage of your purchase amount back. The cashback will be credited to your CouponsHub account, which you can withdraw once it reaches a certain amount.
6. How do I check the status of my cashback?
Log in to your CouponsHub account and navigate to the “My Cashback” section to see the status of your pending, confirmed, or paid cashback. You can also track your earnings history and request withdrawals from this page.
7. How long does it take for cashback to appear in my account?
Cashback is usually tracked within 48 hours of your purchase. However, it can take up to 90 days for the cashback to be confirmed, depending on the retailer’s return policy and other factors.
8. Can I use multiple coupons on a single purchase?
The ability to use multiple coupons depends on the retailer’s policy. Some retailers allow stacking of coupons, while others only accept one per transaction. Please check the terms and conditions on the retailer’s website for more information.
9. How do I install the CouponsHub browser extension?
To install the CouponsHub browser extension, visit our website and click on the “Install Extension” button. Follow the on-screen instructions to add the extension to your browser. Once installed, the extension will automatically notify you of available deals while you shop online.
10. What should I do if my cashback isn’t credited?
If your cashback hasn’t been credited within the expected timeframe, please check the status in your account dashboard. If it still isn’t showing, contact our support team with your order details, and we’ll investigate the issue for you.
11. How do I contact CouponsHub customer support?
You can contact our customer support team via email at support@couponshub.com or use the contact form on our website. We’re here to help with any questions or issues you may have!
12. Is it safe to shop through CouponsHub?
Absolutely! CouponsHub partners with trusted retailers and uses secure technology to ensure your information is protected. We do not store any payment information, and your privacy is our top priority.
13. Can I unsubscribe from CouponsHub emails?
Yes, you can unsubscribe from our emails at any time by clicking the “Unsubscribe” link at the bottom of any email you receive from us. You can also update your email preferences in your account settings.
14. Do I need to create an account to use CouponsHub?
You can browse and use many of our deals without an account. However, creating an account allows you to track your cashback, receive personalized offers, and manage your preferences more effectively.
15. Are there any fees to use CouponsHub?
No, CouponsHub is completely free to use. There are no hidden fees or charges for accessing our deals and discounts.
16. Does CouponsHub use cookies?
Yes, CouponsHub uses cookies to enhance your browsing experience, analyse website traffic, and personalize content and ads. Cookies help us understand your preferences and show you relevant deals and offers. You can manage your cookie settings through your browser at any time. For more details, please read our Privacy Policy.
17. What is the difference between deals and coupons on CouponsHub?
Deals are special promotions or discounts provided by retailers, such as a percentage off a specific product or buy-one-get-one-free offers. These deals are automatically applied when you shop through our links and meet the conditions. Coupons, on the other hand, are specific codes that you need to enter at checkout to receive a discount. Both deals and coupons help you save money, but coupons often require you to input a code during the purchase process.
18. When can I withdraw my cashback?
You can withdraw your cashback once it reaches a minimum amount of $25. Don’t worry—your cashback will be safely held in your account until you meet the minimum criteria. Simply log in to your CouponsHub account and request a withdrawal once you’ve reached the required amount.
